Your Voice Matters

Feedback & Complaints

We value your feedback and are committed to continuously improving the quality of our services. Your experience matters to us.

info@allcareco.com

Feedback Form

Services you received

What did we do well?

What could we improve?

Would you recommend our service

Yes No Maybe

Would you like someone to contact you about your feedback?

Yes No

Lodgement of Complaint

Full Name

Preferred Contact Number

Contact Address

Do you require a formal response?

Yes No

Services you received

Please provide a detailed explanation of the complaint

Please provide an explanation of the outcome you are seeking

What outcome does the person providing feedback consider appropriate?

I declare the information provided is true and correct. I understand that AllCareCo will use this information to investigate and resolve my complaint.

Our Commitment

All feedback and complaints are treated confidentially and reviewed by our management team. We aim to acknowledge all complaints within 2 business days and provide a resolution within 21 days. If you are not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544.